Hari penghantaran kami adalah dari Isnin - Jumaat (tidak termasuk Cuti Umum).

***Produk Pra-Pesanan: Tarikh pemenuhan akan ditandakan pada halaman produk.

Pesanan yang dibuat sebelum 9 pagi akan dihantar pada hari yang sama.

Pesanan yang dibuat selepas 9 pagi akan dihantar pada hari perniagaan berikutnya.

Pesanan yang dibuat pada hujung minggu akan dihantar pada hari Isnin berikutnya (tidak termasuk cuti).

Barangan akan dihantar melalui NinjaVan yang akan mengambil masa sehingga 2-4 hari bekerja untuk menerima bungkusan.

Selain itu, penghantaran Lalamove tersedia untuk kemudahan anda.

** Untuk Pra-Pesanan Sahaja **
Tip cepat! 😊 Untuk mendapatkan barang stok sedia ada anda lebih awal, sila buat pesanan berasingan untuk produk pra-pesanan dan barang stok sedia ada. Jika tidak, semuanya akan dihantar apabila barang pra-pesanan anda sudah siap. Terima kasih kerana memahami!

Untuk maklumat lanjut, semak di sini.

Product Warranty for OVER Ice Tub Water Cooler Machine

1. Warranty Coverage

• This warranty covers the  OVER Ice Tub Water Cooler Machine and tub for a period of one (1) year from the date of purchase.
• The warranty is limited to defects in materials and workmanship under normal use and service conditions.
  

2. Exclusions from Warranty

• External damage, including but not limited to scratches, dents, and discoloration.
• Damage caused by the use of chlorine or any other chemical additives in the chiller.
• Damage resulting from the failure to use the dedicated filter designed for the machine.
• Any foreign objects, such as rocks or debris, found inside the chiller.

3. Specific Conditions

• The ice tub is designed exclusively for use with water. The introduction of any other substances, including but not limited to rocks, chemicals, or debris, will void the warranty.
• Chlorine is particularly harmful to the chiller’s components. The use of chlorine will result in damage that is not covered by this warranty.

4. Warranty Claim Process

• To make a warranty claim, contact our customer service department with proof of purchase and a detailed description of the defect.

• The company reserves the right to inspect the product and determine whether the defect is covered under this warranty.

5. Limitation of Liability

• The company’s liability is limited to the repair or replacement of the defective product, at its discretion.
• The company is not responsible for any incidental or consequential damages arising from the use or misuse of the product.
  
  

6. Voiding of Warranty

• This warranty will be voided if the product is misused, abused, or altered in any way.
• Failure to follow the product’s usage instructions and maintenance guidelines will void this warranty.

7. Governing Law

• This warranty is governed by the laws of the jurisdiction in Malaysia.

By purchasing the ice tub, the customer agrees to adhere to these warranty terms and conditions.